Help & support
- How to pay a bill?
There are few ways you can pay a bill, Contact us on 01-6205873 and you can pay directly using credit card or debit card. Alternatively, you can set up a mandate
- How do I set up a Mandate?
Please click here to download our Mandate instructions document.
If you have any questions about setting up a Mandate with ADT, you can contact us on 01-6205873 Lines are open Monday - Friday, 8.30am - 4.30pm.- How do I request copies of invoices?
You can request copies of invoices, copy of contracts and handover certificates by contacting our customer accounts team: customeraccounts@tycoint.com or calling 01-6205800
- I want to query a bill?
Please contact customeraccounts@tycoint.com or calling 01-6205800
- How do I request a refund?
Please contact customeraccounts@tycoint.com or calling 01-6205800
- Who do I contact for general billing queries?
Please contact customeraccounts@tycoint.com or calling 01-6205800
Smoke detectors
You’re four times more likely to die in a fire if there’s no working smoke detector. Our monitored smoke detectors identify smoke early so we can quickly contact you and the fire service – whether you’re at home or not.
CCTV systems
When protecting your home and family, ADT high-definition security cameras mean there’s no place to hide.