Help & support
- How do I identify what type of intruder alarm I have?
Click here to identify your control panel and also to view our range of videos.
- How do I set/unset my alarm system?
Click here to identify your control panel and also to view our range of videos.
- How do I part set my alarm system?
Click here to identify your control panel and also to view our range of videos.
- How do I put my alarm into night set mode?
Click here to identify your control panel and also to view our range of videos.
- How do I change the master code for my system?
Click here to identify your control panel and also to view our range of videos.
- How do I add a user code?
Click here to identify your control panel and also to view our range of videos.
- How do I add a new fob?
Click here to identify your control panel and also to view our range of videos.
- How do I temporarily disable a zone in my house?
Click here to identify your control panel and also to view our range of videos.
- Quick Reference Guides
Click here to identify your control panel and also to view our range of videos.
- How do I report a general fault?
If you cannot find the answers you are looking for please contact us 01-6205800, please have your contract reference number to hand.
Smoke detectors
You’re four times more likely to die in a fire if there’s no working smoke detector. Our monitored smoke detectors identify smoke early so we can quickly contact you and the fire service – whether you’re at home or not.
CCTV systems
When protecting your home and family, ADT high-definition security cameras mean there’s no place to hide.