ADT Always There®
Help & support
- How to pay a bill?
There are few ways you can pay a bill, Contact us on 01-6205873 and you can pay directly using credit card or debit card. Alternatively, you can set up a mandate
- How do I set up a Mandate?
Please click here to download our Mandate instructions document.
If you have any questions about setting up a Mandate with ADT, you can contact us on 01-6205873 Lines are open Monday - Friday, 8.30am - 4.30pm.- How do I request copies of invoices?
You can request copies of invoices, copy of contracts and handover certificates by contacting our customer accounts team: customeraccounts@tycoint.com or calling 01-6205800
- I want to query a bill?
Please contact customeraccounts@tycoint.com or calling 01-6205800
- How do I request a refund?
Please contact customeraccounts@tycoint.com or calling 01-6205800
- Who do I contact for general billing queries?
Please contact customeraccounts@tycoint.com or calling 01-6205800
Outdoor security
With ADT’s outdoor motion detection devices, you’ll be updated automatically via your smart device any time there’s movement around your home.
Smoke detectors
You’re four times more likely to die in a fire if there’s no working smoke detector. Our monitored smoke detectors identify smoke early so we can quickly contact you and the fire service – whether you’re at home or not.
CCTV systems
When protecting your home and family, ADT high-definition CCTV cameras mean there’s no place to hide.
